Lubricate the Glass Before Assembling.
Before putting the glass reservoir into the rubber bushing on the base, apply a very small amount of olive or coconut oil on the piece of the glass that inserts into the rubber bushing. This will lubricate the glass for easy insert & removal. Don't apply too much! Applying too much oil could cause oil to drip into the pump hardware in the base. That wouldn't be cool. You can do this anytime before attaching the glass to the base.
Knowing which oils diffuse best
In our experience with this bad boy, diffusing light, steam distilled oils work best. Cold pressed essential oils tend to be a little "thicker" and dont diffuse as well. If you want to use a cold pressed oil like orange, we recommend mixing it with a lighter steam distilled essential oil, like eucalyptus, to improve performance. Frequent diffusing of cold pressed oils is totally fine, but the glass will likely need to be cleaned more frequently than when diffusing steam distilled essential oils.
Cleaning diffuser to maximize performance
Your diffuser should be visibly producing a "mist like" stream of essential oil. If you cannot see any essential oil coming from of the diffuser, you probably have a simple blockage in the straight prong inside the glass. This blockage is typically something like a fuzz or tiny piece of fiber or hair. To clear this, pick up some oil (or water) from within the reservoir with a little plastic pipette and "squirt" it down the straight prong, this will push the fuzz back into the reservoir where to can retrieve it with the pipette or by rinsing out the glass reservoir (PLEASE remove the glass reservoir from the base before rinsing.) This should take care of it. If not, please get in touch and we will help. firstname.lastname@example.org
DO NOT stick anything rigid like a paperclip into the diffuer in attempt to clear a block, this is WAY more difficult and could break the prongs. If you break a prong, you will need to replace the glass hardware.